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Baking for Macmillan

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We’ve been working with Macmillan Cancer Support for the last 11 years, partnering with them to help people affected by cancer. During this time, we’ve helped over 20,000 people affected by cancer stay warm and manage their energy bills through various schemes including our Fuel Management Programme, grants, bill write-offs and advice on energy saving. Read the full post

Giving out hot tea and good advice

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We’re helping people find out if they qualify for energy saving improvements with the ECO scheme. If you live in Sunderland, Nottingham, Gateshead and Leeds, hopefully you had chance to visit one of our Snug Hubs and enjoy a hot cup of tea with the lovely Rachel Riley. Rachel and the npower team have been Read the full post

Regaining customer trust...

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Guest blogger Adele Halsall of Customer Service Guru takes a look at the current climate for energy companies and whether they will be able to regain the trust of their customers… Over the past five years, the problems facing the energy sector in the UK have become more and more apparent. In January 2014, industry Read the full post

Stay warm and cosy all winter

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npower Boiler Care is now at our lowest monthly price of £4.20 per month. The clocks have changed, the nights are longer and it’s getting colder out there. Well, look on the bright side—there’s nothing like a warm and cosy house on a dark evening. An npower Boiler Care plan can help keep it that Read the full post

Come home to your perfect temperature

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Freeze your prices with our new tariff, Intelligent Control – October 2016, which comes with a Nest Learning Thermostat ™ and installation – at no extra cost Find out more> Small print: Terms, conditions and exclusions apply. Calls may be monitored and recorded for training and security purposes. Calling us on a 0800 number is Read the full post

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