Your Gas Meter Safety Inspection

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Make sure your gas meter is happy and healthy

Gas Meter Safety Inspections are important because your gas meter’s important. Even if you send us regular meter readings, we need to make sure your meter is working properly – if it’s old or damaged, it could be dangerous.

That’s why you should make sure your gas meter gets a Gas Meter Safety Inspection every two years.

Your meter is the point at which gas enters your home. A Gas Meter Safety Inspection checks that it’s in good condition and safe to use.

What happens at a Gas Meter Safety Inspection?

It’s very quick and easy – you don’t have to do a thing. An experienced inspector will examine your meter. They’ll look carefully at the emergency control valve and at all the points where gas enters and leaves. They’ll make sure the meter is in good order and that no gas is able to escape.

Ofgem, the energy industry regulator, requires us to do this check every two years. It’s a legal requirement. It makes sense and it keeps you safe.

Arranging a Gas Meter Safety Inspection

Your gas meter needs to be inspected every two years. We’ll send you a letter to let you know that your meter is due for an inspection. Just call 0800 980 9058 (8am to 6pm Monday to Friday and 8am to 2pm on Saturdays) to book your appointment.

We’ll arrange a timeslot that’s best for you, and the inspection itself doesn’t take very long.

If you don’t receive a letter from us, there’s nothing you need to do.

What happens if you don’t arrange your Gas Meter Safety Inspection?

If we’re not able to contact you to set up your appointment – we’ll send you reminder letters – we may have to apply for a warrant to gain access to your meter. It really is that important for your safety.

So keep an eye out for a letter that asks you to arrange your Gas Meter Safety Inspection and give us a call as soon as you hear from us. Together, we’ll keep your gas meter happy, healthy and safe.

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